Entry-Level IT Service Desk Analyst Job at The University of Texas at Arlington, Arlington, TX

  • The University of Texas at Arlington
  • Arlington, TX

Job Description

The University of Texas at Arlington invites applications for a frontline IT Support role, providing Tier 1 assistance via chat, phone, and walk-up interactions for account access, email, network, software, and devices. You'll work with the Service Desk and IT teams, document incidents in the ticketing system, and participate in on-call rotations while upholding high customer satisfaction. Strong communication, teamwork, and initiative are valued, along with willingness to obtain required #J-18808-Ljbffr

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