Consent & Communication Preferences

1. Introduction

We respect your privacy and are committed to providing transparent information regarding how we communicate with you.

This policy explains:

  • How we obtain consent

  • What information we collect

  • How communications are delivered

  • How you can manage or withdraw your consent

2. Consent to Receive Communications

By providing your contact information through our website, forms, applications, service requests, or other approved methods, you consent to receive communications from Public Safety Outreach, including:

  • Account notifications

  • Service updates

  • Appointment reminders

  • Billing notifications

  • Customer support communications

  • Product or service information

  • Promotional communications (where applicable)

Consent is not a condition of purchase. Message frequency may vary. Message and data rates may apply.

3. SMS Communications

If you provide your mobile phone number and opt in to SMS communications, you may receive text messages regarding:

  • Account updates

  • Appointment reminders

  • Billing notices

  • Customer service communications

  • Service-related notifications

  • Promotional messages (if applicable)

You may opt out of SMS messages at any time by replying:

  • STOP — to unsubscribe

  • HELP — for assistance

After opting out, you will no longer receive SMS messages unless you provide consent again.

4. Information We Collect

When you consent to receive communications, we may collect:

  • Name

  • Phone number

  • Email address

  • Communication preferences

  • Date, time, and method of consent

  • Any information voluntarily submitted through forms or communications

5. How We Use Information

We use the information collected to:

  • Deliver requested communications

  • Provide customer support

  • Manage accounts and services

  • Send billing and account notifications

  • Maintain records of consent

  • Comply with legal and regulatory requirements

We do not sell, rent, or share personal information with third parties for marketing purposes.

SMS consent and phone numbers collected for SMS purposes will not be shared with third parties or affiliates for marketing purposes.

6. Managing Communication Preferences

You may update your communication preferences at any time.

SMS Messages

Reply STOP to any text message to unsubscribe.

Email Communications

Click the Unsubscribe link included in marketing emails.

Direct Requests

Contact us using the information below to modify or withdraw your communication preferences. Please allow a reasonable amount of time for processing preference changes.

7. Your Privacy Rights

Subject to applicable laws, you may have the right to:

  • Access personal information we maintain about you

  • Correct inaccurate information

  • Request deletion of personal information where permitted by law

  • Object to certain processing activities

  • Request information regarding how your data is used

To exercise these rights, please contact us using the information below.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or misuse.

9. Additional Information

For additional information regarding how we collect, use, and protect personal information, please review our Privacy Policy. Please also refer to our Terms of Service for further legal information governing your use of this site. This Consent & Communication Preferences page constitutes the entirety of our communication policy.

10. Contact Information

Public Safety Outreach (PSO)